1. Overview

At Biostackers (a brand of Epoch Labs LLC), we sell digital products including eBooks, downloadable programs, coaching services, and packaged content bundles. Due to the nature of these products, our refund policy is outlined below.

2. Digital Products (eBooks, Downloads, Courses)

All digital product sales are final and non-refundable once delivered or accessed. This includes but is not limited to:

  • eBooks and PDF guides
  • Downloadable plans or templates
  • Digital product bundles

If you encounter issues accessing your purchase, contact [[email protected]] for help.

3. Coaching Services

Sessions booked through Biostackers.com may be rescheduled with at least 24 hours’ notice. Missed or late-cancelled sessions are non-refundable.

4. Refund Process

If approved for a refund (e.g., duplicate payment), it will be issued to the original payment method within 5–10 business days.

5. Contact

Email [[email protected]] with refund questions.